FAQ
Your Questions Answered
How much does it cost to hire a private investigator?
The cost of an investigation depends on the type of work required and the time involved. ISACORP operates on a professional hourly rate, with additional costs such as travel mileage and investigative expenses where applicable. Clients are provided with a clear estimate before any work begins.
Will my enquiry remain confidential?
Yes. Confidentiality is fundamental to investigative work. All information provided to ISACORP is treated with strict discretion and handled in accordance with professional investigative standards.
Are private investigations legal in New Zealand?
Yes. Private investigators operate under the Private Security Personnel and Private Investigators Act administered by the Ministry of Justice. All ISACORP investigators hold the required Certificates of Approval (COA) which authorise them to conduct investigative work lawfully in New Zealand.
What types of investigations do you handle?
ISACORP conducts a range of investigative services, including infidelity and relationship investigations, surveillance services, insurance and fraud investigations, workplace investigations, and asset and information enquiries.
Can a private investigator follow someone?
Yes. Surveillance is a lawful investigative technique when conducted by a licensed investigator and within the limits of New Zealand law. Private investigators may observe and document activities that occur in public places or where there is no reasonable expectation of privacy. All surveillance conducted by ISACORP complies with relevant legislation and professional investigative standards.
What makes ISACORP different to other investigative companies?
The director of ISACORP is bringing a unique and innovative change up to the investigative industry. The investigative world has adapted in the last decade with the advancements of technology and ISACORP will incorporate unique and unparalleled ways of completing investigations to produce the best results for its clients.
Will the evidence you gather be usable in court?
In many cases, the information gathered during an investigation can be used in legal proceedings. Investigations are conducted professionally and documented appropriately should the information be required for legal purposes.
How long does an investigation usually take?
The duration of an investigation depends on the circumstances and the information available. Some matters can be resolved quickly, while others may require ongoing surveillance or enquiries.
Where do you operate?
ISACORP provides investigative services throughout New Zealand and can also assist with investigations in Australia and the Pacific through trusted professional partners.
How do I know if I should hire a private investigator?
People choose to hire a private investigator when they require reliable information or evidence that they cannot obtain themselves. This may include situations involving suspected infidelity, insurance concerns, workplace matters, or other circumstances where independent enquiries are required. If you are unsure whether an investigation is appropriate, ISACORP is happy to discuss your situation and explain the options available.
Can I speak with someone before hiring an investigator?
Yes. ISACORP is happy to discuss your situation and provide guidance so you can better understand your options before deciding whether an investigation is appropriate.