Legal

Terms and Conditions

ISACORP is a trading name of Secure Collections & Investigations Limited ("SCI"). All services provided under the ISACORP brand are supplied by SCI.

These Terms govern all private investigation services provided under the ISACORP brand. By instructing ISACORP, the client agrees to be bound by these Terms.

1. Services

SCI provides private investigation, surveillance, intelligence gathering, and related services as instructed by the Client.

2. No Guarantee

SCI does not warrant or guarantee any particular outcome, result, or evidence.

3. Evidence Disclaimer

SCI gives no warranty that any information or evidence obtained will be admissible or suitable for use in any legal or administrative proceedings.

4. Fees and Disbursements

Fees may be charged on an hourly, fixed fee, or quoted basis. The Client shall be liable for all disbursements incurred by SCI, including travel, accommodation, surveillance costs, database access, subcontractors, and third-party expenses.

5. Payment and Retainers

Invoices are payable within seven (7) days. SCI may require a deposit or retainer and may suspend services where funds are exhausted.

6. Client Obligations

The Client warrants that all instructions are lawful, all information provided is accurate and complete, the Client has authority to provide such instructions, and the Client is not subject to any court order, statutory restriction, or legal limitation, including protection orders or non-contact orders, preventing SCI from acting. SCI may suspend or terminate services where it reasonably believes such a restriction exists.

7. Confidentiality

SCI shall treat information obtained in the course of its services as confidential, subject to legal obligations and operational requirements.

8. Legal Risk Acknowledgment

The Client acknowledges that investigation services involve inherent legal and practical risks beyond SCI's control.

9. Use of Information

The Client accepts sole responsibility for the use of any information, reports, or evidence provided by SCI.

10. Indemnity

The Client indemnifies SCI against all losses, costs, and claims arising from the Client's instructions except where caused by SCI's negligence, wilful misconduct, or breach of law.

11. Limitation of Liability

SCI's liability shall be limited to fees paid. SCI shall not be liable for indirect or consequential loss.

12. Termination

Either party may terminate the engagement at any time. Fees incurred shall remain payable.

13. Cancellation

SCI may charge for work completed, committed costs, and reasonable cancellation charges.

14. Set-Off

SCI may deduct any amounts owing across all matters and engagements.

15. Force Majeure

SCI shall not be liable for any delay or failure caused by events beyond its reasonable control.

General Terms

Governing Law

These Terms shall be governed by the laws of New Zealand.

Assignment

The client shall not assign its rights or obligations without SCI's prior written consent.

Non-Reliance

The client acknowledges that it has not relied on any representation not expressly set out in these Terms.

Acceptance

By instructing ISACORP, the client confirms that it has read, understood, and agrees to these Terms.

Questions About These Terms?

If you have any questions regarding these Terms and Conditions, please contact us.